Our GRI Index

GRI Standard Disclosure URL(s)
GRI 101: Foundation 2016
General Disclosures
GRI 102: General Disclosures 2016 Organizational profile
102-1 Name of the organization M.T.C. FZE (Chalhoub Group)
102-2 Activities, brands, products, and services Our Activities
102-3 Location of headquarters Dubai, United Arab Emirates
102-4 Location of operations Bahrain, Egypt, India, Iran, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Syria, United Arab Emirates, and Yemen
102-5 Ownership and legal form Private, FZE
102-6 Markets served Bahrain, Egypt, India, Iran, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Syria, United Arab Emirates, and Yemen
102-7 Scale of the organization Our Group
102-8 Information on employees and other workers People
102-9 Supply chain Our Group; Supply Chain Sustainability; Responsible Consumption
102-10 Significant changes to the organization and its supply chain No significant changes
102-11 Precautionary Principle or approach Our Strategy for Sustainability
102-12 External initiatives Our Strategy for Sustainability
102-13 Membership of associations Dubai Chamber of Commerce, Emirates Environmental Group, United Nations Global Compact, and Arabia CSR Network
Strategy
102-14 Statement from senior decision-maker CEO's Welcome
Ethics and integrity
102-16 Values, principles, standards, and norms of behavior Our Strategy for Sustainability
Governance
102-18 Governance structure The Group does not release the organisational structure publicly.
Stakeholder engagement
102-40 List of stakeholder groups Engaging Stakeholders
102-41 Collective bargaining agreements Collective bargaining is prohibited in the GCC.
102-42 Identifying and selecting stakeholders Engaging Stakeholders
102-43 Approach to stakeholder engagement Engaging Stakeholders
102-44 Key topics and concerns raised Engaging Stakeholders
Reporting practice
102-45 Entities included in the consolidated financial statements The Group does not release financial statements publicly.
102-46 Defining report content and topic Boundaries Prioritising Key Issues
102-47 List of material topics Prioritising Key Issues
102-48 Restatements of information No restatements
102-49 Changes in reporting No significant changes
102-50 Reporting period January 1 - December 31, 2018
102-51 Date of most recent report 2017
102-52 Reporting cycle Annual
102-53 Contact point for questions regarding the report Contact Us
102-54 Claims of reporting in accordance with the GRI Standards Our GRI Index
102-55 GRI content index Our GRI Index
102-56 External assurance Not third-party assured
GRI Standard Disclosure URL(s)
Material Topics
GRI 200 Economic Standard Series
Anti-corruption
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundary Corporate Governance and Business Practices
103-2 The management approach and its components Corporate Governance and Business Practices
103-3 Evaluation of the management approach Corporate Governance and Business Practices
GRI 205: Anti-corruption 2016 205-3 Confirmed incidents of corruption and actions taken Corporate Governance and Business Practices
GRI 300 Environmental Standards Series
Energy
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundary Energy Management and GHG Emissions
103-2 The management approach and its components Energy Management and GHG Emissions
103-3 Evaluation of the management approach Energy Management and GHG Emissions
GRI 302: Energy 2016 302-1 Energy consumption within the organization 16.82 million kWh (UAE)
302-3 Energy intensity 7,571 kWh/employee (UAE)
302-4 Reduction of energy consumption Energy Management and GHG Emissions
Water
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundary Water Management
103-2 The management approach and its components Water Management
103-3 Evaluation of the management approach Water Management
GRI 303: Water 2016 303-1 Water withdrawal by source 41,948 m3 (UAE)
Emissions
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundary Energy Management and GHG Emissions
103-2 The management approach and its components Energy Management and GHG Emissions
103-3 Evaluation of the management approach Energy Management and GHG Emissions
GRI 305: Emissions 2016 305-4 GHG emissions intensity 4.5 kg CO2/employee (UAE)
305-5 Reduction of GHG emissions Energy Management and GHG Emissions
Effluents and Waste
GRI 103: Management Approach 2016 103-1 Exzplanation of the material topic and its Boundary Waste Management
103-2 The management approach and its components Waste Management
103-3 Evaluation of the management approach Waste Management
GRI 306: Effluents and Waste 2016 306-2 Waste by type and disposal method Waste Management
GRI 400 Social Standards Series
Employment
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundary Diversity and Inclusion
103-2 The management approach and its components Diversity and Inclusion
103-3 Evaluation of the management approach Diversity and Inclusion
GRI 401: Employment 2016 401-3 Parental leave Diversity and Inclusion
Occupational Health and Safety
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundary Employee Health and Safety
103-2 The management approach and its components Employee Health and Safety
103-3 Evaluation of the management approach Employee Health and Safety
GRI 403: Occupational Health and Safety 2016 403-2 Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities Employee Health and Safety
Training and Education
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundary Talent Attraction, Development, and Retention
103-2 The management approach and its components Talent Attraction, Development, and Retention
103-3 Evaluation of the management approach Talent Attraction, Development, and Retention
GRI 404: Training and Education 2016 404-1 Average hours of training per year per employee 11 hours/employee (UAE)
404-2 Programs for upgrading employee skills and transition assistance programs Talent Attraction, Development, and Retention
Diversity and Equal Opportunity
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundary Diversity and Inclusion
103-2 The management approach and its components Diversity and Inclusion
103-3 Evaluation of the management approach Diversity and Inclusion
GRI 405: Diversity and Equal Opportunity 2016 405-1 Diversity of governance bodies and employees Diversity and Inclusion
Non-discrimination
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundary Diversity and Inclusion
103-2 The management approach and its components Diversity and Inclusion
103-3 Evaluation of the management approach Diversity and Inclusion
GRI 406: Non-discrimination 2016 406-1 Incidents of discrimination and corrective actions taken Zero incidents
Local Communities
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundary Impact; Community Giving; Employee Engagement
103-2 The management approach and its components Impact; Community Giving; Employee Engagement
103-3 Evaluation of the management approach Community Giving; Employee Engagement Our Environmental IMPACT; Our Education IMPACT; Our Humanitarian IMPACT
GRI 413: Local Communities 2016 413-1 Operations with local community engagement, impact assessments, and development programs Community Giving; Employee Engagement Our Environmental IMPACT; Our Education IMPACT; Our Humanitarian IMPACT
Customer Privacy
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundary Customer Privacy and Data Security
103-2 The management approach and its components Customer Privacy and Data Security
103-3 Evaluation of the management approach Customer Privacy and Data Security
GRI 418: Customer Privacy 2016 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data Customer Privacy and Data Security