12,601
employees
14
countries
300+
brands
592
suppliers
33
NGO partners
Below, we have identified our key stakeholder groups and summarised the channels we use to maintain dialogue with them. For each group, the engagement varies on a case-by-case basis and includes formal and informal channels that are used to varying degrees of regularity.
Employees
- Intranet site - EMAC
- Sustainability report
- Social media applications
- MyChalhoub
- Employee surveys
- MAClines magazine
- Townhall meetings
Customers
- Market research
- Sustainability report
- Front of house staff
- CSR retail campaigns
Brands
- Sustainability report
- Market reports – Consumer and Market Insights (CMI)
- White papers
Suppliers
- Sustainability report
- Supplier scorecard
Non-profit organisations
- Sustainability report
- Meetings
- Sponsor events